PRIVACY POLICY
This privacy policy (" Privacy Policy ") applies to how we process your Personal Information (as defined in
paragraph 2.1 below ) when you use the Website and Services or any future variation or upgrade thereof
(as such terms are defined in the Website Terms and Conditions accessible at
https://about.leap.ly/terms_and_conditions.pdf (the " Terms ")). To the extent that this Privacy Policy
refers to definitions or provisions in the Terms, they are hereby incorporated in this Privacy Policy by
reference. Please read this Privacy Policy carefully.
All of the provisions of this Privacy Policy are important, but please pay special attention to the
parts that are in bold writing. These parts contain information about provisions that have special
consequences for you. These parts are only intended to bring such provisions to your attention,
and, where necessary, to explain their fact, nature and effect. Where explanations are given, they
may be contained in a box. Such boxed explanations are aids to understanding only and are not
provisions themselves. They do not limit the meaning or application of the provisions, and do not
apply only to the situations and examples described in the boxes or only to similar situations or
examples.
Scope of the Privacy Policy
1.1. Introduction and scope
1.1.1. Leaply Corporation (Proprietary) Limited, registration number 2013/203143/07, with
registered office at The Launchlab, 11 Hammanshand Road, Stellenbosch, 7600 , is a
private company incorporated under and governed by the laws of South Africa
(" Leaply " or " we " or " us " or " our "). Our further details are set out in the Terms.
1.1.2. We are committed to protecting and respecting your privacy. We strive to ensure that
our use of your Personal Information is lawful, reasonable, and relevant to our
business activities, with the ultimate goal of improving our services and your
experience.
1.1.3. This Privacy Policy sets out what we will do with any Personal Information we collect
from you or about you, or that you provide to us, when you use the Website and/or the
Services.
1.2. Your consent to the Processing of your Personal Information
1.2.1. By agreeing to this Privacy Policy, you provide us with your express consent
and agreement that we may collect, get, receive, record, organise, collate, store,
update, change, retrieve, read, process, consult, use and share your Personal
Information in the manner set out in this Privacy Policy. When we do one or more of
these actions with your Personal Information, we are " Processing " your Personal
Information (and " Process " has a corresponding meaning).
1.2.2. If you do not agree with this Privacy Policy, or are concerned about any aspect
as it relates to your Personal Information, please do not continue to use the
Website or the Services.
In the paragraph above you expressly give your permission to us to Process your Personal
Information in the manner and for the purposes set out in this Privacy Policy. By doing this, you
know and accept that you are giving up certain parts of your right to privacy.
1.3. What does this Privacy Policy apply to?
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1.3.1. This Privacy Policy applies to the Processing by us or on our behalf, and our
successors-in-title, of Personal Information (defined below) relating to you (" user ",
" you ", or " your "), being a user who accesses and/or uses the Website and/or the
Services (hereinafter collectively referred to as just the " Website ", for simplicity),
regardless of the device which you use to access it, which device is capable of using,
or enabled to use, the Website including, but not limited to, internet-connected mobile
devices and tablets (" Access Device ").
1.3.2. This Privacy Policy does not apply to Processing of Personal Information by other third
parties relating to or by means of other parties' websites, products or services, such as
websites linked to, from or advertised on the Website or through the Services, or sites
which link to or advertise the Website. Such Processing may be subject to the privacy
policies of third parties.
What is Personal Information?
2.1. " Personal Information " refers to personal information about an identifiable person. Your
Personal Information may include your name and surname, age, date of birth, identity
number, contact details (e.g. your home address, postal address, email address or phone
number), nationality or citizenship, academic qualifications, physical location, social media
account details and profile pictures. Other information which might be Personal Information
may include:
2.1.1. " psychometric test results ": We receive information from third-party service
providers contracted to provide and/or facilitate applicant assessments. This
information may include, but is not limited to, your overall performance, results,
responses or time taken to complete the assessment;
2.1.2. " device and device event information ": We may collect information such as your IP
address, unique device identifier, the nature of the Access Device which you used to
access the Website, the geographic location from which you accessed our site,
hardware model and settings, operating system type and version, browser language,
system activity, and crashes;
2.1.3. " log information ": When you use the Website, we may automatically collect and store
certain information in server logs when you access the Website, which may include
your site activity information, such as details of how, when and for how long you
accessed the Website, what links you went to, what Content (as defined in the Terms)
you accessed, the amount of Content viewed and the order of that Content and the
amount of time spent on the specific Content.
2.1.4. " profile information ": We may collect and Process information and usage data per
profile to make targeted recommendations to that profile when logged in to and using
the Website; and
2.1.5. " location information ": We may use various technologies to determine your actual
location, such as geographical data from your Access Device (which is usually based
on the GPS or IP location).
2.2. Personal Information does not include information that has been de-identified to the extent
that it cannot be re-identified again.
When will we Process your Personal Information?
3.1. In addition to paragraph 4 below, Personal Information may be Processed by us in several
ways, including, when:
3.1.1. you create a Profile;
3.1.2. you access, use, refer to, view and/or make use of the Website, Content or Services;
3.1.3. you submit your Personal Information to us for any other reason; and
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3.1.4. you contact us online or by email or telephonically, or otherwise, with any queries.
How we collect your Personal Information
4.1. We may collect your Personal Information in three ways, namely:
4.1.1. actively from you;
4.1.2. passively from your Access Device when you use the Website; and
4.1.3. passively from our affiliates and third party service providers.
4.2. Active collection from you
4.2.1. We may require you to submit certain information in order for you to register an
account for the Website or benefit from specified features, such as when you register
to receive our newsletter and we may collect Personal Information from you by asking
you specific questions and by permitting you to communicate directly with us, for
example via email, feedback forms, live chat interface, site comments and forums.
4.2.2. If you contact us, we may keep a record of that correspondence.
4.2.3. The information we may actively collect from you may include your:
4.2.3.1. identifying information (e.g. your name, surname, unique identifier, date of birth,
profile picture and physical location);
4.2.3.2. contact details (e.g. email address and phone number); and
4.2.3.3. any other information which we may request from you, and which you provide,
from time to time.
4.3. Passive collection from your Access Device
1.1.1. We passively collect some of your Personal Information from the Access Device which
you use to access and navigate through the Website, using various technological
means, for instance, using server logs to collect and maintain log information.
1.1.2. We also use cookies and anonymous identifiers which enable our computer system to
recognise you when you next visit the Website to distinguish you from other users and
to improve our service to you, and which can be used to enhance the content of the
Website and make it more user-friendly, as well as to give you a more personalised
experience.
1.1.3. A cookie is a small piece of data (an alphanumeric identifier) which our computer
system transfers to your Access Device through your web browser when you visit the
Website and which is stored in your web browser. When you visit the Website again,
the cookie allows the site to recognise your browser. Cookies may store user
preferences and other information.
1.1.4. You may disable the use of cookies by configuring your browser to refuse all cookies
or to indicate when a cookie is being sent. However, if you do so, you may not be able
to enjoy all of the features and functionality of the Website.
4.3.1. The information which we may passively collect from your Access Device may include
your identifying information, contact details, device and device event information, site
activity information, log information, telephony log information, location information,
unique application numbers and any other information which you permit us, from time
to time, to passively collect from your Access Device.
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4.4. Passive collection from our affiliates and third party service providers
We collect some Personal Information passively from our affiliates, business partners,
Companies and third party service providers, purely to supplement information which you
have already agreed to give us and to supplement your user Profile on the Website, if
applicable.
4.5. Passive collection from social networking sites (with your permission)
4.5.1. We may allow you to log onto the Website by using a social media account
authentication option.
4.5.2. By collecting information from your social media account, we enable you to create
your profile on the Website by, subject to your consent, importing and/or collecting
your contact details from the social media account you used to log onto the Website.
We may also use other methods and platforms to authenticate your identity in order to
link your social media account with your profile.
4.5.3. There are two kinds of information which we collect from social networking sites,
namely basic information and extended information.
4.5.4. basic information
4.5.4.1. Basic information is information which you have put on a social media account
which you have made public in accordance with your privacy settings on the
relevant social media account.
4.5.4.2. This could include your name and surname, username or user-ID number, your
profile picture or its URL, your email address, the physical location of your
Access Device, your gender, your date of birth, and any other information which
you have decided to share publicly (the information which you have put on your
social media account profile for anyone to see).
4.5.4.3. We will access your basic information from your social media account only:
4.5.4.3.1. when you link your social media account(s) to the Website;
4.5.4.3.2. when you log onto any of your social media accounts through a log on
link on the Website or if you select any "keep me logged in" or equivalent
function;
4.5.4.3.3. with your permission; and
4.5.4.3.4. in line with your privacy settings on the relevant social media account.
4.5.5. extended information
4.5.5.1. Extended information is information which you have put on a social media
account over and above the basic information. This could include your
additional identifying information and contact details, biographical information,
educational history, personal preferences, religion, your "friends" or contacts on
the social media account, your "likes" and "dislikes", information you have
"shared" (eg comments on, or shared content on, your or your friend's
Facebook "wall"), your recommendations to your friends or other social media
account contacts and any other information which you have put on, or actions
you have done, on a social media account (eg the information on your
Facebook "wall"), and any other information which you permit us, from time to
time, to passively collect from a social media account.
4.5.5.2. We will collect from the relevant social media account your extended
information only if and to the extent that you give us permission to do so.
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4.5.5.3. You can decide the layers of extended information which you want to share with
us and manage it through the Website or the relevant social media account.
4.5.5.4. We may offer you the ability to import your address book contacts or to
manually enter third parties' contact details in order to populate your invite list
on the Website (" your contacts "). You may authorise us to send your
communications to your contacts on your behalf (e.g. to send your contact an
email or notification from you or on your behalf inviting him/her to join the
Website).
4.5.5.5. We only receive information from social media accounts. We do not give social
media platforms access to any of your Personal Information.
How we use your Personal Information
5.1. We use the information we collect to provide, maintain, and improve the Website, to provide
current, and develop new, services, and to protect us, our services and our users. We
constantly strive to improve our users' experience, and so we also use the information we
collect in order to offer you information and Content which is more appropriately tailored for
you as far as reasonably possible.
5.2. We may use your Personal Information:
5.2.1. to retain and make available to you information on the Website;
5.2.2. to create your user account, where applicable, and ensure that it doesn't duplicate an
existing user account on the Website and allow use of the Content;
5.2.3. as a Registered User, to send you notifications and authenticate your identity when
you view and access the Website;
5.2.4. to maintain and update our customer, or potential customer, databases;
5.2.5. to establish and verify your identity on the Website;
5.2.6. to fulfil your requests for certain services;
5.2.7. to diagnose and deal with technical issues and user support queries and other user
queries, such as problems with our server, determine the optimal and fastest route for
your Access Device to use in connecting with the Website, and administer, maintain
and secure the Website;
5.2.8. to detect, prevent or deal with actual or alleged fraud, security or the abuse, misuse or
unauthorised use of the Website and/or contravention of this Privacy Policy;
5.2.9. to conduct market research surveys, product research and development;
5.2.10. to provide you with the latest information about our services, provided you have
agreed to receive such information;
5.2.11. to communicate with you;
5.2.12. to compile non-personal statistical information about browsing habits, click patterns
and access to the Website;
5.2.13. to improve the Website, analyse trends and administer the Website, including
requesting feedback on Content and Services and products, address any issues and
liaise with users in that regard;
5.2.14. to keep a record of our communications with you and your communications with us;
5.2.15. to fulfil any contractual obligations we may have to you or any third party;
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5.2.16. to improve your user experience and the overall quality of our services;
5.2.17. to customise the Website to your preferences and tailor information and/or Content for
you to ensure that it is presented in the most effective manner for you and for your
Access Device;
5.2.18. to inform you about any changes to the Website, the Terms, this Privacy Policy or
other changes which are relevant to you;
5.2.19. subject to paragraph 4.3.2 to 4.3.5 (inclusive), to provide you with online personalised
services and targeted advertising, including through the use of cookies;
5.2.20. to compile and use statistical information about you and other users and their access
to and use of the Website, browsing habits, click-patterns, preferences, and
demographics which we may use to develop, provide and improve the Website,
including, recommendations to users and tailoring information and Content for users;
5.2.21. to compile, use, disclose and trade with non-personal statistical information about our
users and their access to and use of the Website, browsing habits, click-patterns,
preferences, demographics which we may use to develop, provide and improve the
Website and our products and services, including targeted advertising to user groups.
Please note that the information referred to in this paragraph 5.2.21 is aggregate
information about our users which has de-identified personal information such that it
cannot be linked back to identify you;
5.2.22. for security, administrative and legal purposes;
5.2.23. for customer relations; and
5.2.24. other activities and/or purposes which are lawful, reasonable and adequate, relevant
and not excessive in relation to provision of the Content, Services and/or Website, our
business activities or such other purpose for which it was collected.
5.3. We will get your permission before collecting or using your Personal Information for any
other purpose.
Compulsory information and consequences of not sharing with us
Only your email address, name and surname, contact details and such other information as we
specify from time to time, constitutes compulsory information. All other information is optional. If
you do not agree to share compulsory information with us, then you will not be able to make full
use of the features that are offered to users, including Content and/or Services. If you do not agree
to share your optional information with us, then you might not be able to enjoy all of the features
and functionality on the Website, including certain Content and/or Services.
In the paragraph above, you agree and accept that there is certain compulsory information you
must provide us with if you want to enjoy all of the features and functionality on the Website. If
you decide not to provide us with such compulsory information, you agree that we may limit
certain features and functionality on the Website.
Sharing of your Personal Information
7.1. We will not intentionally disclose, for commercial gain or otherwise, your Personal
Information other than as set out in this Privacy Policy, as permitted by applicable law or with
your permission.
7.2. You agree and consent that your Personal Information may be shared under the following
circumstances:
7.2.1. to our employees, service providers, contractors, dealers and agents if and to the
extent that they need to know that information in order to process it for us and/or to
provide services for or to us, such as hosting, development and administration,
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technical support and other support services. We will authorise any information
processing done by a third party on our behalf by entering into written agreements
with those third parties governing our relationship with them and containing
confidentiality and non-disclosure provisions. Such persons may be disciplined, their
contracts terminated or other appropriate action taken if they fail to meet their
obligations;
7.2.2. in order to enforce or apply our terms of use or any other contract between you and
us;
7.2.3. when we provide a Company with your application for a position;
7.2.4. in order to protect our rights, property or safety or that of our customers, employees,
contractors, dealers and agents and any other third party;
7.2.5. in order to mitigate any actual or reasonably perceived risk to us, our customers,
employees, service providers, contractors, agents or any other third party;
7.2.6. to governmental agencies, exchanges and other regulatory or self-regulatory bodies if
we are required to do so by law or if we reasonably believe that such action is
necessary:
7.2.6.1. to comply with the law or with any legal process;
7.2.6.2. to protect and defend the rights, property or safety of us, our affiliates or our
customers, employees, contractors and agents or any third party;
7.2.6.3. to detect, prevent or deal with actual or alleged fraud, security or technical
issues or the abuse, misuse or unauthorised use of our site and/or
contravention of this privacy policy; and/or
7.2.6.4. to protect the rights, property or safety of members of the public (if you provide
false or deceptive information about yourself or misrepresent yourself as being
someone else, we may proactively disclose such information to the appropriate
regulatory bodies and/or commercial entities).
7.3. We may use your Personal Information to compile profiles for statistical purposes and may
freely trade with such profiles and statistical data, provided that the profiles or statistical data
cannot be linked back to you.
7.4. We will get your permission before disclosing your Personal Information to any third party for
any other purpose.
Storage and transfer of your Personal Information
8.1. We store your Personal Information:
8.1.1. on our servers; or
8.1.2. on the servers of our third party service providers, such as IT systems or hosting
service providers. In this event, we will ensure that we have entered into written
contracts that require such third party service providers to secure the integrity and
confidentiality of Personal Information in its possession by taking appropriate,
reasonable technical and organisational measures.
8.2. From time to time, Leaply and its service providers may need to transfer to and/or store your
Personal Information on servers in a jurisdiction other than where it was collected. We
hereby notify you, and you acknowledge, that such jurisdiction may not have comparable
data protection legislation.
8.3. We will endeavor to take reasonable measures to ensure that the jurisdiction to which
Personal Information is transferred and/or stored, has laws which provide for the protection
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of Personal Information in a manner which is at least similar to the protections afforded
under South African law.
Security
9.1. We take appropriate reasonable technical and organisational measures to secure the
integrity of Personal Information, using accepted technological standards to prevent
unauthorised access to or disclosure of your Personal Information, and protect your
Personal Information from misuse, loss, alteration or destruction.
9.2. See paragraph 7.2.1 regarding measures to protect the information which is provided to
others on a need-to-know basis.
9.3. We also regularly back-up your information for operational and safety purposes.
9.4. Even by taking the above measures when Processing Personal Information, we do not
guarantee that your Personal Information is 100% secure. Subject to the provisions of
this clause 9.4 , as far as the law allows, we will not be liable for any loss, claim and/or
damage arising from any unauthorised access, disclosure, misuse, loss, alteration or
destruction of Personal Information.
In this paragraph, you acknowledge that you know and you accept that technology is not
absolutely secure and there is a risk that your Personal Information will not be secure when
Processed by means of technology. We do not promise that we can keep your Personal
Information completely secure. You will not be able to take action against us if you suffer losses
or damages in these circumstances.
Retention of your Personal Information
10.1. We may keep Personal Information for as long as you continue to access the Website,
Content and/or Services or for as long as reasonably necessary or until you contact us and
ask us to destroy the retained information.
10.2. Notwithstanding paragraph 10.1 above and any other provision of this Privacy Policy, we
may keep some or all of your Personal Information if and for as long as:
10.2.1. we are required by law, a code of conduct or a contract with you to keep it;
10.2.2. we reasonably need it for lawful purposes related to our functions and activities;
10.2.3. we reasonably need it for evidentiary purposes;
10.2.4. you agree to us keeping it for a specified further period; and/or
10.2.5. it is permitted by law.
Keeping your Personal Information updated and correct
11.1. Where required by law, we take reasonable steps to ensure that your Personal Information is
accurate, complete, not misleading, and up to date.
11.2. We hereby inform you of your right of access to, and the right to rectify, your Personal
Information. In addition, you have the right to object to the Processing of your Personal
Information in certain circumstances.
11.3. You must let us know if any information we have about you is incorrect, incomplete,
misleading or out of date, by notifying us at the contact details set out in paragraph 17 . If
you have already registered for a Service or to use the Website in some other way, you can
at a later stage modify some of the Personal Information you have included in your profile by
logging in and accessing the account created by you on the Website.
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11.4. Where required by law, we will take reasonable steps to correct or update the relevant
information accordingly having regard to the purpose for which the information was collected
or used.
Changes to this Privacy Policy
To the extent allowed by law, this Privacy Policy may be updated or amended by us at any time in
our sole discretion, without notice, provided that if we do so, we will post the revised policy on the
Website and take reasonably practicable steps to ensure that you are aware of the updated Privacy
Policy and the relevant changes. Accordingly, please check these Terms for changes periodically.
If you continue to access or use the Website and/or the Services after amendments are made and
displayed, you will be deemed to have accepted these changes.
Direct marketing
13.1. When you register a Profile on the Website, you may receive marketing communications
from us.
13.2. You may refuse to accept, require us to discontinue, or pre-emptively block any approach or
communications from us if that approach or communication is primarily for the purpose of
direct marketing (" direct marketing communications ").
13.3. You may opt out of receiving direct marketing communications from us at any time by
requesting us (in any manner, whether telephonically, electronically, in writing or in person) to
desist from initiating any direct marketing to you.
13.4. You may, in terms of the Consumer Protection Act 68 of 2008 (the " Consumer Protection
Act "), register a pre-emptive block against direct marketing communications. If you do so,
we will not send you direct marketing communications unless you have expressly requested
or consented to receiving direct marketing communications from us.
Third party sites
14.1. To the extent allowed by law, we are not responsible for the privacy practices of a
third party site to which there may be a link on the Website, or for any claims, loss or
damage arising from these.
14.2. We advise you to read the privacy policy of each site which you visit and to determine your
privacy settings in accordance with your personal preferences.
We are not liable if you suffer losses or damages when visiting third party websites by following a
link to that website from the Website. You accept that there may be risks when you use such third
party websites, and you do so at your own risk.
How to protect your Personal Information
15.1. People have different privacy concerns. Our goal is to be clear about what information we
collect so that you can make meaningful choices about what you make available. For
example, you may:
15.1.1. set your browser to block all cookies, including cookies associated with our services,
or to indicate when a cookie is being sent by us (see paragraphs 4.3.2 to 4.3.5 above);
15.1.2. request us to indicate what Personal Information of yours we have on our systems;
15.1.3. request us to, where reasonable in the circumstances, correct or update your personal
information (see paragraph 11 ) or to destroy or delete your personal information
(subject to paragraph 10 );
15.1.4. object to any unlawful processing of your Personal Information;
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15.1.5. request that your Personal Information is deleted if it is no longer required for the
purposes for which it was collected or required by us in terms of any applicable law,
subject to paragraph 10 ; or
15.1.6. refuse the processing of your Personal Information for direct marketing purposes (see
paragraph 1 ).
15.2. As far as the law allows, we may charge a fee for attending to any of your requests above
and may also refuse to carry out any of your requests in whole or in part.
15.3. Any questions about the Processing of your Personal Information or how to exercise your
rights in respect thereof, must be directed to Leaply’s Information Officer, Marthe-Lee
Kempen, via email: marthelee@leap.ly .
Consumer Protection Act, Protection of Personal Information Act and other applicable laws
16.1. If this Privacy Policy or any provision in this Privacy Policy is regulated by or subject to the
Consumer Protection Act, the Protection of Personal Information Act 4 of 2013 (" POPIA ") or
other laws, it is not intended that any provision of this Privacy Policy contravenes any
provision of the Consumer Protection Act, POPIA or such other laws. Therefore all
provisions of this Privacy Policy must be treated as being qualified, to the extent necessary,
to ensure that the provisions of the Consumer Protection Act, POPIA and such other laws
are complied with.
16.2. No provision of this Privacy Policy:
16.2.1. does or purports to limit or exempt us from any liability (including, without limitation, for
any loss directly or indirectly attributable to our gross negligence or willful default or
that of any other person acting for or controlled by us) to the extent that the law does
not allow such a limitation or exemption;
16.2.2. requires you to assume risk or liability for the kind of liability or loss, to the extent that
the law does not allow such an assumption of risk or liability; or
16.2.3. limits or excludes any warranties or obligations which are implied into this Privacy
Policy by the Consumer Protection Act (to the extent applicable), POPIA (to the extent
applicable), or other applicable laws or which we give under the Consumer Protection
Act (to the extent applicable), POPIA (to the extent applicable), or other applicable
laws, to the extent that the law does not allow them to be limited or excluded.
General
17.1. You agree that this Privacy Policy, our relationship and any dispute of whatsoever nature
relating to or arising out of this Privacy Policy whether directly or indirectly, shall be governed
by the laws of the Republic of South Africa without giving effect to any principle of conflict of
laws.
17.2. You agree that we may, at any time, transfer, cede, delegate or assign any or all of our rights
and obligations under this Privacy Policy without your consent. We will notify you if we
transfer, cede, delegate or assign any rights or obligations to a third party, but we do not
have to notify you if we transfer, cede, delegate or assign any rights or obligations to any of
our affiliates or to any person which acquires all or part of our business and/or assets. We
may also sub-contract our obligations without your consent and we do not have to notify you
if we sub-contract any of our obligations.
17.3. Subject to 16.2 , this Privacy Policy shall apply for the benefit of and be binding on each
party's successors and assigns.
17.4. Our failure to exercise or enforce any right or provision of this Privacy Policy shall not
constitute a waiver of such right or provision.
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17.5. Each provision of this Privacy Policy, and each part of any provision, is removable and
detachable from the others. As far as the applicable laws in the relevant jurisdiction allows, if
any provision of this Privacy Policy, or part of a provision, is found by a court or authority of
competent jurisdiction to be invalid, illegal or unenforceable (including, without limitation,
because such provision is inconsistent with the laws of another jurisdiction), it must be
treated as if it was not included in this Privacy Policy and the rest of this Privacy Policy will
still be valid and enforceable.
Queries
18.1. If you have questions about our Privacy Policy, please contact us at hello@leap.ly .
18.2. You have the right to lodge a complaint with the Information Regulator. The Information
Regulator is contactable by email at ( inforeg@justice.gov.za ) .